Privacy Policy
Cookie Policy
At Sanctuary Counseling LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Statement outlines how we collect, use, disclose, and safeguard your data when you visit our website and purchase our digital products. By accessing or using our website, you consent to the practices described in this statement.
1. Information We Collect:
a. Personal Information: When you make a purchase or register on our website, we may collect personal information, such as your name, email address, billing address, and payment details. This information is necessary for order processing and customer support.
b. Non-Personal Information: We may also collect non-personal information, including but not limited to your IP address, browser type, operating system, and website usage data. This data is used to analyze website performance and enhance user experience.
2. Use of Information:
a. Order Processing: We use your personal information to process and fulfill your orders, deliver digital products, and provide customer support.
b. Communication: With your consent, we may use your email address to send you relevant updates, promotions, and information about our products and services. You can opt-out of these communications at any time.
c. Website Improvement: Non-personal information is utilized to understand how users interact with our website, enabling us to improve its functionality and content.
3. Data Disclosure:
a. Legal Compliance: We may disclose your information if required by law, regulation, or legal process.
4. Data Security:
We take appropriate measures to protect your data from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security protocols and encryption to safeguard your personal information.
5. Data Retention:
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, and as required by applicable laws.
6. Cookies and Tracking Technologies:
Our website may use cookies and similar technologies to enhance your browsing experience and gather website usage data. By using our website, you consent to the use of cookies as described in our Cookie Policy (see below).
7. Your Rights:
You have the right to access, update, and request the deletion of your personal information held by us. To exercise these rights or for any privacy-related inquiries, please contact us using the information provided below.
8. Changes to the Privacy Statement:
We may update this Privacy Statement from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the revised date will be indicated.
If you have any questions or concerns regarding our privacy practices or this Privacy Statement, please contact us at brandi@serenitycounselingkc.com
Last updated: July 19, 2023.
This Cookie Policy explains how Sanctuary Counseling LLC ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website and use our digital products. By accessing or using our website, you consent to the use of cookies as described in this policy.
What are Cookies? Cookies are small text files that are placed on your device (computer, tablet, smartphone) when you visit a website. They help us recognize your device and remember certain information about your visit, preferences, and actions on our website.
Types of Cookies We Use:
a. Essential Cookies: These cookies are necessary for the proper functioning of our website and the delivery of our digital products. They enable core website features and secure online transactions. Without these cookies, some parts of our website may not function correctly.
b. Analytical/Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most frequently, how users navigate through the site, and if they encounter any errors. This data helps us optimize our website's performance and improve user experience.
c. Functionality Cookies: Functionality cookies allow our website to remember choices you make (such as language preferences or login credentials) and provide enhanced features. These cookies enable a more personalized and convenient browsing experience.
d. Third-Party Cookies: Some of our website content and features may be provided by third-party service providers. These third parties may use cookies to track your online activities and collect information about your interactions with our website.
How We Use Cookies:
a. Customization: We use cookies to personalize your experience on our website based on your preferences and settings.
b. Performance and Analytics: Cookies help us analyze website traffic and usage patterns, allowing us to improve the functionality and content of our website.
c. Advertising: We may use cookies to display targeted advertisements on our website or across third-party websites based on your interests and online behavior.
Managing Cookies: Most web browsers automatically accept cookies. However, you have the option to modify your browser settings to decline cookies or alert you when cookies are being sent. Please note that disabling cookies may impact the functionality and user experience of our website.
Third-Party Cookies: Some cookies on our website may be placed by third-party service providers, such as Google Analytics or social media platforms. We do not have control over these third-party cookies. You should review the respective privacy policies and cookie policies of these providers for more information on how they handle your data.
Updates to this Policy: We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the revised date will be indicated.
If you have any questions or concerns regarding our use of cookies or this Cookie Policy, please contact us using the information provided below.
Last updated: July 19, 2023.
Contact: brandi@sanctuarycounselingkc.com